Privacy Policy

Last updated: 4/8/2022

GoBid respects your privacy. In order to provide you with a service on our website, we need to collect, use, store and some cases share personal information about you.

Collecting your information

Personal information is information that can be used to identify the Bidder and his/her associated legal entities in which he/she may wish to purchase vehicles. This direct information includes but is not limited to names, age, identity numbers, passport and traffic register numbers for officials, address information, company information, contact details, and banking details when processing refunds. This information is provided by the bidder by interacting directly with our website.

We also collect non-identifiable information automatically (or in an indirect manner) in order for our online sales platforms to work, such as cookies and your IP information. You can choose to accept or decline cookies, but this may prevent you from making full use of our systems.

How we use your information

Your collected personal information is used to:

  • Create legal Tax Invoices on successful bidding
  • Process any refunds due to you
  • Contact you when you opt in to any marketing communication on our website.
  • Detect and prevent fraud and crime
  • For statistical analysis
  • To process transactions in our online auction platforms
  • To process transactions through our third party payment gateway
  • To process transactions to complete your change of ownership

Should we make use of any third-party providers, GoBid will ensure that such providers have mechanisms in place to protect the use of your information.

If you do not agree to the above collection and use of your personal information, please do not sign-up, register or transact on our website.

When do we disclose your information

Your information may be sent to a third party for the following reasons:

  • We are ordered to do so by a court of law or by the relevant authorities
  • In order to meet tax reporting requirements
  • In order to meet our duties to the Financial Intelligence Centre
  • In the prevention and detection of crimes

Protection of your information

To prevent unauthorised access or disclosure, we have put in suitable physical, electronic and managerial procedures to safeguard your information.

Keeping your information

GoBid will only retain your information for as long as we need it, for the purposes it was collected or is required by law and any other statutory obligations. We will take reasonable steps to destroy or deidentify the personal information we no longer need to retain.

Updating your information

You can update your personal information on our website at any time, by logging in with the secure details provided to you at Sign-Up. Alternatively, you can contact our offices and we can update your information on your behalf.

Removing your information

In certain circumstances, you may request that GoBid deletes your information. If you wish to exercise this right, please contact us. GoBid must keep certain records in order to comply with other Acts, such as SARS etc. If you are not satisfied with how GoBid is handling / processing / storing your information, you can contact us on the details below.